Shipping & Returns

 Free-Shipping To The US:

• Free standard shipping on all orders to the U.S.
• Orders are typically fulfilled and shipped in three business days.
• We are unable to ship to P.O. Box addresses.
• Please note BEN HOGESTYN MALIBU is not responsible for any lost, damaged or stolen items/packages due to any parcel service fault.
• The customer will be responsible for any return shipping costs. These shipping costs are non-refundable.
• If a return or exchange is authorized, we highly recommend you use a shipping service with tracking, or purchase shipping insurance.

Returns

To inquire about a return or possible exchange:

Please email: info@benhogestynmalibu.com

An exchange or return purchased on the benhogestynmalibu.com website will be granted under the following conditions:

• We accept returns and exchanges within 15 days of delivery on all unused product. Please note we are unable to ship to P.O. Box addresses.
• Merchandise exchange or return request must be sent to info@benhogestynmalibu.com within 15 days of delivery date.
• Merchandise must be returned within 30 days of the purchase date.
• Merchandise must be unused and in its original condition and packaging with all Ben Hogestyn Malibu item tags attached.
• Damaged, worn, or anything Ben Hogestyn Malibu reasonably believes has been used, will not be accepted and therefore sent back to the customer.
• Shipping and handling charges are not refundable.
• Please allow 3 to 7 business days, depending on peak times, for your return to be processed.
• Refunds will be credited to the original purchaser's method of payment.
• Orders placed through benhogestynmalibu.com can only be exchanged or returned to benhogestynmalibu.com. Exchanges or returns to retailers who carry Ben Hogestyn Malibu merchandise cannot be accepted.